Published Work

Leadership for patient engagement.

Public Deposited
Place of publication
  • London
Publisher
  • The King's Fund
Publication date
  • 2012
Pages
  • 20p.
Abstract
  • Patient and public engagement has been on the NHS agenda for many years, but the impact has been disappointing. There have been a great many public consultations, surveys, and one-off initiatives, but the service is still not sufficiently patient-centred. In particular there has been a lack of focus on engaging patients in their own clinical care, despite strong evidence that this could make a real difference to health outcomes. This paper argues that a more strategic approach is required to create the necessary shift in beliefs, attitudes and behaviours.
  • This paper was commissioned by The King’s Fund to inform its review of leadership in the NHS.
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