This manual suggests subjects for enquiry and observation when hospital visits are being undertaken to gain first hand knowledge of the hospital and its work. The areas of the hospital covered are : inpatients; casualty patients; outpatients; medical records department; elderly people; operating theatres; x-ray and pathological departments; physiotherapy, occupational therapy and rehabilitation; medicosocial service or almoners' department; chaplains and chapels; accommodation for medical staff; the nursing service and school of nursing; catering department; hospital cleaning and domestic management; library service; administrative measures to reduce noise; staff accommodation and welfare; maintenance and safety precautions.