The primary aim of this workbook is to provide managers, front-line workers, external and internal 'inspectors', informal carers and service users, with a shared framework for consultation and evaluation of the quality of services. It is predominantly concerned with community care; however, it has applications in acute and community services ...
In this book, top clinicians and senior managers in health services from the UK, the US, Canada, Australia and New Zealand write about their experiences in solving difficult problems in a way that ensures that their organisations continue to strive towards quality services. They describe how they try to resolve ...
Decisions on education for health currently take place against a background of conflicting policy and practice. So to clarify some of the main issues, this review sets out to identify trends in policy and practice in Britain in recent years, to summarise the evidence on effectiveness on some of the ...
The primary purpose of this report is to draw on the literature on joint planning focusing on practice in England and Wales with a view to identifying potentially useful lessons which might be of value in a Scottish context. The report is in five sections. Section One provides a general ...
This book is about taking the drabness and regimentation out of long-term hospital care. It is not so much about attitudes as about how, in hundreds of small, practical ways, behaviour can be changed to make hospitals more human. The book is a joint effort between staff of the King's ...
This conference was organised by the King's Fund Centre in conjunction with the Management Support and Computers Division of the DHSS. The purpose was to present and discuss progress made in developing and applying `performance criteria' in relation to assessing effectiveness and efficiency in the NHS. The performance criteria technique ...
This information sheet provides basic information on evaluation and includes a consideration of quantitative versus qualitative data, the Hawthorne effect, reducing bias and ethical issues
In this report the authors have been concerned with the effects of reorganisation on specialist postgraduate medicine in Greater London. It draws together and comments on the various functions and activities of the postgraduate hospitals. Part 1 reviews the past and present activities of the hospitals and institutes, and Part ...
This book is about taking the drabness and regimentation out of long-term hospital care. It is not so much about attitudes as about how, in hundreds of small, practical ways, behaviour can be changed to make hospitals more human. The book is a joint effort between staff of the King's ...
The object of this paper is to serve as a basis for discussion about priorities for further studies into the working of health centres. The result of a short-term enquiry sponsored by the King's Fund, it is concerned with describing the suggestions made of areas needing further study; providing a ...