This booklet has guidelines which provide advice and suggestions for the primary health care team which is being surveyed by the King's Fund Organisational Audit. It begins with advice on how to set up a steering group, outlining the roles and responsibilities of that group. It is followed by a chronological progression through the Organisational Audit process looking at: the communication of Organisational Audit within the facility; using the standards and criteria; preparation for the survey; and managing the results of the survey to ensure that all involved continue their progress towards meeting the criteria.