This is a report of the initiative in Islington which was part of a larger project to test out ideas which came from a number of sources. It was concerned with looking at how far small-scale approaches to the management and delivery of services could improve the quality of primary ...
This document is a report on a workshop held at the King's Fund. Its aim was to highlight the issue of contracts with small groups of black professional workers in the field of mental health. The participants exchanged what was currently known about contracts, looked at some of the issues ...
The care given to a random sample of adults who died in 1987 is described retrospectively by relatives and others who had known them. Most praised, or were satisfied with, the care given by general practitioners but both the statistics and the quotations reveal some disconcerting inadequacies in this care, ...
This is a report on the first year of the Organisational Audit project. It describes the project set up by the Quality Improvement Programme to test the applicability of an 'accreditation' type approach to the UK health system.
This briefing paper sets out to review the literature on models of assessment and case management in order to identify key issues which will need to be addressed as Social Services Departments implement the changes outlined in 'Caring for People' and the NHS and Community Care Act 1990. It attempts ...
This research report attempts to clarify key issues in British nursing for health policy makers. It is specifically aimed at a non-nursing audience, in the hope that it will illuminate important aspects of workforce planning, management and health care delivery for NHS managers and other people concerned with British health ...
This pamphlet documents discussions which took place at a seminar. It lists positive attributes of the White Paper `Caring for people' and areas of concern. The Seminar examined what could be done to support effective strategies for change from users' viewpoints and from the viewpoint of an informal carers.