This book develops the idea of managing for quality in general practice. The author examines ways of achieving the highest standards in the delivery of health care. He talks of the theoretical background to quality assurance, of the implications of implementing it in practice, and he outlines ways that GPs ...
This book describes in detail the routine administrative tasks that have to be done in hospital after a patient dies and suggests systems which will ensure that the tasks are carried out efficiently. It lays down clear standards for bereavement officers and hospital staff to enable them to provide the ...
Designed to be of practical use to all those with responsibilities for developing medical audit and quality assurance in primary health care, the book describes what is meant by audit, its purpose and who should be included. It reviews the range of activities being used. The report is based on ...
The purpose of this booklet is to outline the issues that have to be addressed by service users, politicians and providers following the publication of the White Paper 'Caring for People'. The key questions raised by the White Paper are illustrated by some of the leading edge work currently taking ...
The paper summarises recent literature giving an economic perspective on acute hospitals. The issues discussed include: the optimal size of a hospital; the role of the hospital in relation to other suppliers; cost containment and productivity; and the scope for cost reduction.
This report reviews the performance of health services in Sweden, Holland, West Germany, Canada and USA. The main aim has been to identify the countries' studies, to draw parallels with the UK, and to establish the lessons, if any, from abroad. Chapter one traces the origins of the Prime Minister's ...
This study describes the various approaches adopted by some DHAs in separating responsibility for purchasing and providing services. The approach finding most favour involves separating the purchaser and provider functions below the DGM (District General Manager) level. The strength of this approach is in enabling the purchaser and provider functions ...
The 'keepers' mentioned in the title of this book are workers in prisons, long-stay hospitals, homes for mentally retarded people and other total institutions. Their feelings about their work and about the institutions are presented here in twelve monologues selected from more than 60 interviews with workers in 27 different ...
The Living Options In Practice project aims to help service planners and providers in statutory and voluntary agencies build effective and comprehensive services to meet the needs of people with severe physical and sensory disabilities. It has developed an outline of the elements that should be encompassed within a comprehensive ...