The information exchange is produced particularly for supporters and advisers of self-advocacy groups and people with responsibility for developing effective ways of working in partnership with users in planning and delivering services. This issue looks at generic advocacy projects and user-friendly complaints procedures.
This the report of a one-day seminar, held on 28 November 1988 for those who use services for people with learning difficulties, physical disabilities, or long-term health problems. The aim was to explore ways in which services could make links with each other, perhaps crossing the traditional boundaries between different ...