Quality of general practice and key findings for GPs from an independent inquiry
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Improving the patient experience: environments for care at the end of life and The King's Fund's Enhancing the Healing Environment Programme 2008-2010.
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report of an independent inquiry commissioned by The King's Fund and Improving the quality of care in general practice
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How is the NHS performing? and quarterly monitoring report April 2011.
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findings from the first year. and How do quality accounts measure up?
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The NHS under the coalition government.
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The care of frail older people with complex needs and time for a revolution.
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how to assure quality in the NHS. and Preparing for the Francis report
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an analysis of trends in inpatient surveys in NHS acute trusts in England, 2005-13. and Patients' experience of using hospital services
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rediscovering our purpose. and Patient-centred leadership