This publication is intended to offer practical assistance to mental health service managers who want to initiate or develop user involvement. Its aims are: to draw on the experiences of managers, staff and users; to identify problems and offer solutions and ideas based on those experiences; and to identify ways ...
This paper reports on the first phase of a joint King's Fund Centre and Nuffield Institute initiative on monitoring community care implementation. It provides the first independent account of progress in implementing the community care changes which is based on sampling a vertical cross section of stakeholders in a range ...
The information exchange is produced particularly for supporters and advisors of self-advocacy groups and people with responsibility for developing effective ways of working in partnership with users in planning and delivering services. This issue looks at results of a questionnaire carried out to find out how useful the information exchange ...
This Review is based on the financial year 1993 to 1994. The first part describes developments in each of the main policy areas of `The health of the nation', the Patient's Charter and community care implementation. For the first time results of the systematic research into the effects of the ...
The health service reforms of the 1990s have put special emphasis on making services more sensitive and responsive to users. This report looks at the work of four health authorities which have a history of activity on race issues and where there is a clear commitment to improving their services ...
The experience of purchasing over the last two and a half years has demonstrated what might be possible. What seems clear is that the future agenda is massive, complicated and feels different both quantitatively and qualitatively. It is not just that people are busy, but they are addressing new dilemmas ...
The changes in the NHS mean that clinicians will have to accept the need for explicit rationing rather than shirking the issue with reference to clinical decision making. The current system of implicit rationing will be replaced by one which bases resource allocation on explicit criteria. However there are problems ...
The information exchange is produced particularly for supporters and advisors of self-advocacy groups and people with responsibility for developing effective ways of working in partnership with users in planning and delivering services. This issue looks at involving service users on management committees and consulting users about community care plans.
The information exchange is produced particularly for supporters and advisors of self-advocacy groups and people with responsibility for developing effective ways of working in partnership with users in planning and delivering services. This issue looks at involving people who have multiple disabilities.
East Birmingham Hospital's first user forum was organised as part of a project to develop a patient-centred approach in the outpatient department. The assistant unit general manager (patient services and planning) was also interested in piloting the method as a way of obtaining the views of service users, and so ...