Index Catalog // The Kings Fund Digital Archive

Label: 2007
Label: This report reveals that two-thirds of the PCTs responding to the survey had not yet carried out any assessment to identify patients who might need support in making choices about which hospital to go to. A similar proportion had not commissioned any new services to support the introduction of patient ...

Label: 2006
Label: In recent years the NHS has made significant progress in increasing the number of non-executive directors (NEDs) from black and minority ethnic (BME) communities, as part of a wider move to reflect diversity at all levels of NHS organisations. Drawing on the findings of two surveys and interviews with individuals ...

Label: Consumer Feedback Resource (Quality Improvement Programme, King's Fund Centre for Health Services Development, King Edward's Hospital Fund for London) and McIver, Shirley
Label: 1991
Label: There is widespread acceptance of the need for health care professionals to obtain the views of service users but there is confusion over the best way of accomplishing this task. What is offered here is a practical guide to enable health care professionals to decide from whom they want to ...

Label: Consumer Feedback Resource (Quality Improvement Programme, King's Fund Centre for Health Services Development, King Edward's Hospital Fund for London) and McIver, Shirley
Label: 1991
Label: Health care professionals face increasing pressure to obtain the views of service users and yet many are concerned that there may be some users, such as those suffering from mental distress, who are unable to provide useful or valid opinions about services received. This publication aims to reassure those who ...

Label: McIver, Shirley and Consumer Feedback Resource (Quality Improvement Programme, King's Fund Centre for Health Services Development, King Edward's Hospital Fund for London)
Label: 1991
Label: Compared to other health services, outpatient departments attract high levels of patient dissatisfaction and yet surveys of outpatients with the aims of improving services have been taking place for several years. So why is there still a high level of dissatisfaction? One of the reasons is that surveys are not ...

Label: King's Fund College (King Edward's Hospital Fund for London) and National Association of Health Authorities
Label: 1990
Label: In March 1990 the King's Fund College and NAHA were commissioned by the Department of Health to undertake a survey of the training and development needs of the now DHAs. The survey follows on from the discussion paper 'Managing with authority'. This report presents the results of the survey and ...

Label: Cartwright, Ann and King Edward's Hospital Fund for London
Label: 1983
Label: The surveys reviewed use a variety of methodological approaches which illustrate the different types of questions addressed by health surveys and show how different aspects of survey methodology relate to the usefulness and limitations of the studies. The aims, methods and results of over 50 studies are discussed under the ...

Label: King's Fund Centre (King Edward's Hospital Fund for London)
Label: 1974
Label: This document gives instructions as to how patient satisfaction surveys may be undertaken, particularly in the psychiatric hospital setting. The aim of the study is to : assist psychiatric hospitals to gain information on the views of their patients, both favourable and on priorities for change, and thus enable the ...

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