This working paper argues that the development of acute services should be a managed process, one in which they are positively reshaped and not just one in which development is coped with in isolation. The paper highlights some of the technological developments which have recently taken place, and those which ...
This workbook outlining the ENQUIRE system is intended to be a practical guide to establishing and running quality assurance programmes for health and social care. The workbook is based on a number of conceptual tools, which provide both a framework for quality assurance, and assistance in appreciating its full potential. ...
The mental health services within Mid Glamorgan are in a period of considerable change and renewal. The joint county plan for Mid Glamorgan sets out strategic planning objectives to achieve these changes, reflecting the views of service users, statutory agencies and voluntary organisations. Contained within the plan is the commitment ...
This publication is a practical workbook to help local and health authorities as they implement the NHS and Community Care Act. It lays the foundation on which they can build better practical support for carers in the new community care era. Developed in consultation with carers, service users and community ...
This is a report of the initiative in Islington which was part of a larger project to test out ideas which came from a number of sources. It was concerned with looking at how far small-scale approaches to the management and delivery of services could improve the quality of primary ...
At the invitation of the King's Fund College a group of 34 senior managers from the NHS, social services and the voluntary sector met for three days in May and June 1987 to review current organisational frameworks and processes for delivering community care. This statement summarises the outcome of these ...
This publication is addressed to members of health authorities, who have a key role to play in ensuring that their authority embarks speedily on the formulation of a policy for the care of the dying. It aims to assist health authorities in making informed decision about the pattern of services ...
Papers from a King's Fund international seminar. The contributors work in the health services in Australia, Canada, New Zealand, United Kingdom and the United States. The book deals with three important aspects of working with people in the context of health service administration. The first is that of trying to ...
This information sheet provides basic information on evaluation and includes a consideration of quantitative versus qualitative data, the Hawthorne effect, reducing bias and ethical issues