As part of its National Strategy for Carers, the government has developed and approved a set of five quality standards for local services to support carers (family and friends looking after those who are sick, disabled, vulnerable or frail). This book is designed to help individuals, local groups and service ...
This item consists of two parts: firstly, a literature review covering the views of carers about the quality of services they receive; and secondly a report on work in progress on quality services. The report briefly outlines the general context for work on quality standards in service provision; highlights some ...
This publication sets out guidelines for those commissioning health and social services for people with physical and/or sensory impairments between the ages of 16 and 65. It starts by identifying what are the general aims of commissioning activities directed at this group of people before moving on to address the ...