The health service reforms of the 1990s have put special emphasis on making services more sensitive and responsive to users. This report looks at the work of four health authorities which have a history of activity on race issues and where there is a clear commitment to improving their services ...
This document summarises the main points which emerged from an exercise undertaken to establish the extent of work taking place in the area of contract specifications. Three regional health authorities (Trent, East Anglia and Wessex) and selected districts outside these regions with acknowledged track records in quality were targeted for ...