This is the result of a postal survey which was circulated to all health authorities in 1987. The survey attempted to ask three questions: where are quality circles being used in health care; what are quality circles achieving; could a quality circle be considered to support a network in health ...
This training manual has been written over many months by a group of people who brought with them a healthy scepticism of the concept of quality circles. It is offered as a model, no way suggesting a blueprint, but it contains many good ideas which may be adapted to any ...