This publication reviews the Labour Party's inheritance when it came to power in 1997, its early promises and its actions to date. It analyses performance against pledges in the areas of funding, waiting, rationing, primary care, workforce, quality assurance, the private sector, long-term care, patient and public involvement and health ...
This document has been produced in response to the enormous growth in activity around and interest relating to the subject of quality in healthcare. As well as the introduction of clinical governance, two new national organisations, the National Institute for Clinical Excellence (N.I.C.E.) and the Commission for Health Improvement (CHImp), ...
This new edition of the Health Quality Service accreditation programme has been extensively revised and updated to reflect government health policy and guidance in the various parts of the United Kingdom as well as taking account of changes and developments in quality assurance and improvement programmes nationally and internationally. These ...
The publication of this manual of organisational standards is a major milestone for King's Fund Organisational Audit (KFOA) in that it brings together standards for acute hospitals, and the newly developed standards for community, learning disabilities and mental health services. This reflects the changing nature of health care organisations and ...
This toolkit aims to support purchasers and providers who seek to develop culturally competent services. It aims to: enable individual health authorities and trusts to assess how far they have progressed towards cultural competence, and to decide priorities for further action; identify ways of ensuring that the health needs of ...
This is the third edition of the Organisational Audit manual. Since 1990 several individual sections of the manual have been revised in order to ensure that the standards remain at the forefront of good practice as well as to reflect the significant changes which have taken place in the organisational ...
This workbook outlining the ENQUIRE system is intended to be a practical guide to establishing and running quality assurance programmes for health and social care. The workbook is based on a number of conceptual tools, which provide both a framework for quality assurance, and assistance in appreciating its full potential. ...
The mental health services within Mid Glamorgan are in a period of considerable change and renewal. The joint county plan for Mid Glamorgan sets out strategic planning objectives to achieve these changes, reflecting the views of service users, statutory agencies and voluntary organisations. Contained within the plan is the commitment ...
This publication is a composite of the standards in `Organisational audit (accreditation UK) standards for an acute hospital' which relate directly to the patient and their carers. The `Consumer checklist' has been divided into three main sections: patient's rights and special care needs; inpatient episode; outpatient/day care episode. It aims ...
The primary aim of this workbook is to provide managers, front-line workers, external and internal 'inspectors', informal carers and service users, with a shared framework for consultation and evaluation of the quality of services. It is predominantly concerned with community care; however, it has applications in acute and community services ...