Index Catalog // The Kings Fund Digital Archive

Créateur:: McIver, Shirley and Consumer Feedback Resource (Quality Improvement Programme, King's Fund Centre for Health Services Development, King Edward's Hospital Fund for London)
Publication date:: 1991
Abstract:: Compared to other health services, outpatient departments attract high levels of patient dissatisfaction and yet surveys of outpatients with the aims of improving services have been taking place for several years. So why is there still a high level of dissatisfaction? One of the reasons is that surveys are not ...

Créateur:: King's Fund Centre (King Edward's Hospital Fund for London), Mandeville, Jean, and Raphael, Winifred
Publication date:: 1977
Abstract:: This report concerns the design of a questionnaire for hospitals to assess the views of their own outpatients. The survey was conducted between 1974 and 1976 in nine general hospitals. In addition supplementary surveys in one or more specialties were held in three small hospitals attached to one of the ...

Créateur:: King Edward's Hospital Fund for London
Publication date:: 1948
Abstract:: This report was prepared by the officers who took part in a short course run by the Fund to look at hospital admissions and records. Eight hospitals were visited by the course members, who give their observations on appointments systems, casualty, out-patients, waiting lists, emergency beds, in-patients, registration, methods of ...

Créateur:: Out-Patient Arrangements Committee (King Edward's Hospital Fund for London)
Publication date:: 1937
Abstract:: Part one of this report looks at ways in which hospitals could reduce outpatient waiting times by shortening the interval between the time when patients arrive and the time when they see the doctor. Part two deals in detail with the registration of outpatients.

Créateur:: Out-Patient Arrangements Committee (King Edward's Hospital Fund for London)
Publication date:: 1933
Abstract:: This report recommends that cooperation between hospital doctors and general practitioners should be facilitated by the adoption of standard forms for doctor's letters and hospital replies. The report also suggests that the use of the standard forms might afford an opportunity of drawing attention to the importance of patients being ...

Créateur:: King Edward's Hospital Fund for London
Publication date:: 1932
Abstract:: The Committee was appointed to enquire into and report upon methods in use in London Voluntary Hospitals regarding the attendance of patients in outpatient and casualty departments, and the effect of those methods upon the suitability of the patients treated and on the length of time during which patients wait ...

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