Ensuring that you are measuring the things that matter most to patients is an essential component of a successful strategy for improving patients' experience. It is important to choose methods that are fit for purpose. This paper provides a brief guide to these to help trust boards and other interested ...
This publication is a comprehensive review of health care and policy issues. From 2000, there will be three issues per year. It contains a calendar of events for the months October 1999 to February 2000 as well as discussion of key policy issues. Specific areas dealt with in this issue ...
The aim of this monograph is to promote urgent and informed debate on the measurement and implementation of quality in general practice. Its central theme is that the widely differing perspectives of those who plan, fund, deliver, receive, record and administer care may each be valid in particular contexts, and ...
This review of mental health services was commissioned by Ealing Hammersmith & Hounslow HA. It was limited to psychiatric services for adults aged 19-65 years and excluded specialist child and adolescent, drug, alcohol, HIV and psychotherapy services.