Setting standards, measuring performance and programming remedial action are prime functions of management. They are not, however, those which are generally applied to feeding patients in hospitals. This account of a study undertaken into means of providing hospital management with such information will, it is hoped, be welcome at the ...
The aim of this report is to help those planning to survey patients' opinions on hospital care by summarising the experience of others who have already done so. It describes the different types of surveys used, the resulting action achieved and a summary is given of changes in levels of ...
This project paper presents the results of a series of studies of hospital house journals. It reflects the views of producers and consumers - the editors of house journals and their readers. The project has highlighted the importance of good communications in hospitals, has demonstrated that a house publication can ...
This checklist is the result of a study carried out during the management course which formed part of the National Training Scheme in Hospital Administration at the King's Fund College. The aim of the study was to discover the extent to which good industrial relations practice, as set out in ...
This project paper is the result of a series of small informal meetings held at the King's Fund Centre during 1971-73 to consider various aspects of the care of children in hospital and, in particular, to discuss ways of meeting the emotional needs of the child in the ward. The ...
This is the second edition of a survey which aims to devise a questionnaire that general hospitals could use to find the views of patients about their stay in hospital. The questions cover five areas of life in hospital: the ward and its equipment; sanitary accommodation; meals; activities; and care ...
The King's Fund undertook a survey of the problem of administration of admissions of patients to hospitals, and of possible solutions. It concentrated largely on hospitals that were believed to have already established good practice in this field. A questionnaire was distributed to the 60 general hospitals in the United ...
This report is the outcome of an enquiry into the subject of relationships between GPs and hospitals. Its object is to draw attention to the problem of communication between hospitals and general practitioners and make any recommendations which seem indicated.
This report looks at the benefits of introducing a washing machine into a hospital kitchen. Pots and pans were cleaner with a lower bacteria count, so the benefits derived were considered well worth the expense involved.