This item consists of two parts: firstly, a literature review covering the views of carers about the quality of services they receive; and secondly a report on work in progress on quality services. The report briefly outlines the general context for work on quality standards in service provision; highlights some ...
This publication is a summary of the full report of the same name. The1990s has seen fundamental changes in the field of primary care. Amidst the recent flood of white papers and ministerial announcements, the King's Fund and the Evening Standard set out to find what Londoners think of the ...
This report has been prepared to inform the development of the Government's proposed 'Long Term Care Charter'. The findings are based on an analysis of focus group discussions held in three different parts of the country involving service users, carers and front-line staff with experiences of health, housing and social ...
This volume contains the full tabulations from a survey of 1139 Londoners. The survey was conducted by phone between 19 and 25 April 1999. The data are weighted by age, sex, working status and residents of inner and outer London, to ensure they represent the adult residents of the former ...
The aims of this study were to seek the views of patients, families and professionals of head and neck cancer services, to explore the impact of the condition on their lives and to make recommendations for change where necessary. Recommendations focus on methods of good practice, ways of ensuring consistency ...
Over the last decade there have been substantial changes in the way support for carers has featured in the planning and development of health and social services. General practitioners and their practice teams however have not tended to be in the forefront of these developments although there is general agreement ...
When disabled people take the lead in evaluating community care, they produce valuable insights into service effectiveness and creative suggestions for improving services. Real changes result when community care agencies listen to and act on disabled people's assessment of services on offer. This publication discusses the benefits and practicalities of ...
The object of this study was to collect information which embraced the richness and complexity of people's views on London's health care services to contribute to the King's Fund's work on London's acute services. This report provides a detailed picture of the ways in which respondents would like to see ...
In 1992 the King's Fund Commission published a report `London health care 2010 : changing the future of services in the capital'. This report was unable to describe in any detail the actual delivery of acute medical care in London. This required a more indepth study of care based on ...