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Filtering by: Publication date 2009 Remove constraint Publication date: 2009 Subject Patient experience Remove constraint Subject: Patient experience

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  • The point of care : measures of patients' experience in hospital : purpose, methods and uses.

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    Abstract:
    Ensuring that you are measuring the things that matter most to patients is an essential component of a successful strategy for improving patients' experience. It is important to choose methods that are fit for purpose. This paper provides a brief guide to these to help trust boards and other interested ...

  • enabling compassionate care in acute hospital settings., The point of care

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    Abstract:
    The contents of this paper come from a review of the literature on compassion, or concepts related to it, and from views and comments arising from the workshop on this topic held in November 2008. The experiences of workshop members were collected on the day and by anonymous written contributions, ...