The information exchange is produced particularly for supporters and advisers of self-advocacy groups and people with responsibility for developing effective ways of working in partnership with users in planning and delivering services. This issue looks at generic advocacy projects and user-friendly complaints procedures.
This book is a practical guide that examines how to move away from segregated services for people with learning difficulties to a service based on individual needs. It outlines the progress of the Changing Days project, a partnership between the King's Fund and the National Development Team, which was launched ...