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Filtering by: Publication date 1992 Subject Consumer views

Obtaining the views of inpatients and users of casualty departments

Author:

Consumer Feedback Resource (Quality Improvement Programme, King's Fund Centre for Health Services Development, King Edward's Hospital Fund for London) and McIver, Shirley

Publication date:

1992

Abstract:

A recognition that user views of health services are an important part of quality improvement systems continues to grow more widely. This interest is very welcome and hopefully will result in well validated and good quality instruments for obtaining patient's views about their care. One of the problems facing those ...
A user perspective : views on London's acute health services

Author:

Gorton, Sarah, Greater London Association of Community Health Councils, Martin, Paul, Pratten, Belinda, Wiles, Richard, Green, Jessy, and King's Fund London Initiative (King Edward's Hospital Fund for London)

Publication date:

1992

Abstract:

This report provides a users' perspective on acute health services in London. It begins with an overview of the situation in the capital and proceeds, by considering two vulnerable groups - elderly people and single homeless people, to look in detail at aspects of acute services which are of concern ...