Index Catalog // The Kings Fund Digital Archive

Créateur:: Consumer Feedback Resource (Quality Improvement Programme, King's Fund Centre for Health Services Development, King Edward's Hospital Fund for London) and McIver, Shirley
Publication date:: 1991
Abstract:: There is widespread acceptance of the need for health care professionals to obtain the views of service users but there is confusion over the best way of accomplishing this task. What is offered here is a practical guide to enable health care professionals to decide from whom they want to ...

Créateur:: McIver, Shirley and Consumer Feedback Resource (Quality Improvement Programme, King's Fund Centre for Health Services Development, King Edward's Hospital Fund for London)
Publication date:: 1991
Abstract:: Compared to other health services, outpatient departments attract high levels of patient dissatisfaction and yet surveys of outpatients with the aims of improving services have been taking place for several years. So why is there still a high level of dissatisfaction? One of the reasons is that surveys are not ...

Créateur:: Honigsbaum, Frank and King's Fund College (King Edward's Hospital Fund for London)
Publication date:: 1991
Abstract:: This paper traces the origins of the Oregon plan, explains how it works and passes judgment on its worth. The Oregon plan is a controversial health rationing plan for the poor under America's Medicaid system. Over 700 services have been ranked in priority order and the state legislature has said ...

Créateur:: London Acute Services Initiative (King Edward's Hospital Fund for London)
Publication date:: 1991
Abstract:: This publication gives the participants, programme and notes for this event. It looks at four different scenarios for London in 2010, and the effects on health care of each.

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