These guidelines suggest how to produce literature for patients in hospitals which is clear, attractive and readable. The guidelines show what information might be included and how some of it might be written and laid out, but scope is left for managers to design and develop literature according to their ...
This publication is a practical workbook to help local and health authorities as they implement the NHS and Community Care Act. It lays the foundation on which they can build better practical support for carers in the new community care era. Developed in consultation with carers, service users and community ...
This item provides information and advice for members of steering groups responsible for implementing organisational audit. From joining the programme to assessing the surveyors' recommendations, this booklet clarifies the whole process and explains how it's done.