This is a report on the first year of the Organisational Audit project. It describes the project set up by the Quality Improvement Programme to test the applicability of an 'accreditation' type approach to the UK health system.
This briefing paper sets out to review the literature on models of assessment and case management in order to identify key issues which will need to be addressed as Social Services Departments implement the changes outlined in 'Caring for People' and the NHS and Community Care Act 1990. It attempts ...
This research report attempts to clarify key issues in British nursing for health policy makers. It is specifically aimed at a non-nursing audience, in the hope that it will illuminate important aspects of workforce planning, management and health care delivery for NHS managers and other people concerned with British health ...
This pamphlet documents discussions which took place at a seminar. It lists positive attributes of the White Paper `Caring for people' and areas of concern. The Seminar examined what could be done to support effective strategies for change from users' viewpoints and from the viewpoint of an informal carers.
This paper explores the issue of user representation in health care in the light of the important changes to the organisation and funding of health and social services outlined in the government's reform programme for the NHS and community care. Its first section summarises the health and community care reforms ...
This handbook is a response to the concern about the lack of information on good services for people with learning difficulties from black and ethnic minority communities. Previous discussions and actions in this field have tended to be disjointed and ad hoc. This handbook brings together the limited amount of ...
This report examines the kind of work facilitators do, their achievements and the factors that help or hinder progress in a rapidly changing world. Three different models are described - Oxford, Best Friend and Camberwell.
In March 1990 the King's Fund College and NAHA were commissioned by the Department of Health to undertake a survey of the training and development needs of the now DHAs. The survey follows on from the discussion paper 'Managing with authority'. This report presents the results of the survey and ...