The primary aim of this workbook is to provide managers, front-line workers, external and internal 'inspectors', informal carers and service users, with a shared framework for consultation and evaluation of the quality of services. It is predominantly concerned with community care; however, it has applications in acute and community services ...
This report is concerned with efforts to assure quality in medical care, focussing on quality assurance efforts affecting care provided by doctors and hospitals (and to a lesser extent nursing homes). The study examines quality assurance in Sweden, Federal Republic of Germany, Belgium and England as these represent a range ...
This book develops the idea of managing for quality in general practice. The author examines ways of achieving the highest standards in the delivery of health care. He talks of the theoretical background to quality assurance, of the implications of implementing it in practice, and he outlines ways that GPs ...
The purpose of this manual is to provide a comprehensive set of organisational standards covering the major aspects of an acute general hospital. This will form the basis of a professional peer review (the survey) the aim of which is to support the staff of hospitals in the provision of ...
In this book, top clinicians and senior managers in health services from the UK, the US, Canada, Australia and New Zealand write about their experiences in solving difficult problems in a way that ensures that their organisations continue to strive towards quality services. They describe how they try to resolve ...