The aim of this report is to help those planning to survey patients' opinions on hospital care by summarising the experience of others who have already done so. It describes the different types of surveys used, the resulting action achieved and a summary is given of changes in levels of ...
The purpose of this survey was to undertake an exploratory enquiry on the views of both staff and patients about psychiatric departments in general hospitals, mainly in London and southern England. It does not attempt to be a comprehensive attitude survey. Fourteen departments were included in the survey; at the ...
This account of ways and means of improving coordination of services for children and young people with learning difficulties is written especially for members and senior managers of the various authorities - health and welfare, statutory and voluntary - concerned with helping and caring for these people. It is essentially ...
The purposes of this report are: to indicate to those unfamiliar with hospital service statistics the nature and extent of the information available, to suggest methods of approach which may make the application of this information more profitable, and to attempt to rectify some of the misconceptions which have developed, ...
This experimental project took place in Newcastle upon Tyne to look at the health of elderly people. The aims of the project were: to develop experimental after-care and preventive medicine with patients, their friends and families; to help develop relationships that bridge the gap between family and friend and hospital ...
This survey of employee opinion was an innovation in the hospital field and so it is hoped that it will be of interest to a wider audience than just the London Hospital Group as some of the results have implications of more general interest. A small number of results from ...
Many hospital laundries employ workers from overseas and for them the most crucial element in their general ability to work well and to live happily in Britain is their knowledge of the English language. This course aims: to teach the English the learner needs for his immediate job, and to ...
As a result of enquiries to discover what particular noises in hospital were most worrying for patients, three surveys were undertaken in 1957/8, 1960 and 1973. This document compares the results of the three surveys. The general findings of this survey indicate that noise is probably a greater cause of ...
This project paper presents the results of a series of studies of hospital house journals. It reflects the views of producers and consumers - the editors of house journals and their readers. The project has highlighted the importance of good communications in hospitals, has demonstrated that a house publication can ...
This document reports the discussions of the Group who endorse the validity of an inter-organisational approach to social need and social provision, and who consider practical ways of developing it. As a step towards wider social planning, the group suggested that opportunity be found in the proposed formation of joint ...