The aim of this report is to help those planning to survey patients' opinions on hospital care by summarising the experience of others who have already done so. It describes the different types of surveys used, the resulting action achieved and a summary is given of changes in levels of ...
The purpose of this survey was to undertake an exploratory enquiry on the views of both staff and patients about psychiatric departments in general hospitals, mainly in London and southern England. It does not attempt to be a comprehensive attitude survey. Fourteen departments were included in the survey; at the ...
This experimental project took place in Newcastle upon Tyne to look at the health of elderly people. The aims of the project were: to develop experimental after-care and preventive medicine with patients, their friends and families; to help develop relationships that bridge the gap between family and friend and hospital ...
This survey of employee opinion was an innovation in the hospital field and so it is hoped that it will be of interest to a wider audience than just the London Hospital Group as some of the results have implications of more general interest. A small number of results from ...
This project paper presents the results of a series of studies of hospital house journals. It reflects the views of producers and consumers - the editors of house journals and their readers. The project has highlighted the importance of good communications in hospitals, has demonstrated that a house publication can ...