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Survey of patients' opinion surveys in hospitals

Créateur:

King's Fund Centre (King Edward's Hospital Fund for London) and Raphael, Winifred

Publication date:

1974

Abstract:

The aim of this report is to help those planning to survey patients' opinions on hospital care by summarising the experience of others who have already done so. It describes the different types of surveys used, the resulting action achieved and a summary is given of changes in levels of ...