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Being an outpatient

Créateur:

King's Fund Centre (King Edward's Hospital Fund for London), Mandeville, Jean, and Raphael, Winifred

Publication date:

1977

Abstract:

This report concerns the design of a questionnaire for hospitals to assess the views of their own outpatients. The survey was conducted between 1974 and 1976 in nine general hospitals. In addition supplementary surveys in one or more specialties were held in three small hospitals attached to one of the ...