This conference took place within the context of three related developments. Firstly, there was the wide-ranging debate about standard setting and the measurement of quality in public services. Secondly, there were the more specific concerns about standards of care in residential accommodation for the elderly, and thirdly, there was the ...
This checklist is the result of a study carried out during the management course which formed part of the National Training Scheme in Hospital Administration at the King's Fund College. The aim of the study was to discover the extent to which good industrial relations practice, as set out in ...