The NHS is a vast and complex organisation, never out of the public eye and now the focus of major political argument. The author examines the way the NHS works and the incentives that motivate everyone concerned - the general public, the health professionals and managers, and the government. There ...
Since 1948, doctors have had a powerful influence on national and local health policies. They have not, however, always had a happy relationship with the administration that had to implement the policies. Recently the argument for cost effective management, rather than just efficient administrators, in the NHS has been greatly ...
This publication consists of a check list for ensuring that telephonists, receptionists and hall or gate porters are able to give a service which maintains the good reputation of a hospital.
This conference was held at the King's Fund College of Hospital Management and the main themes were: methods of appraising hospital and health services; costing hospital and health care; manning hospital and health services; integrating components of hospital and health services.
This report considers how, if at all, the present pattern of hospital administration might need alteration in the light of changes that have taken place since 1948 and of further changes that may be brought about during the next 15 years by the development of district hospitals. The terms of ...
This second conference was presented with very definite and deliberately chosen terms of reference to form the basis of the papers and discussions. These were: 1) in the changing context of hospital administration what are the most important problems of today?; 2) how are these problems being dealt with and ...
The evidence took the form of replies to a number of questions posed by the Committee. The text here printed is substantially as submitted, though in a few instances the wording has been edited to avoid misunderstanding. The questions posed were: 1) What principles whould govern the administrative organisation of ...